Expect More From A Leader 
Norton Healthcare is the leading hospital and health care system (45 percent market share) serving the Greater Louisville metro area, including Southern Indiana and patients throughout Kentucky and is the second largest private employer in Louisville. 
 
As the largest not-for-profit system in Kentucky and rated one of the top 100 integrated health care delivery systems in the country - we have four large hospitals, eight Norton Immediate Care Centers, 9,500 employees, more than 200 employed medical providers at 50 locations and nearly 2,000 total physicians. Norton Healthcare's services include state-of-the-art cardiac, neurological, oncological, orthopedic, gynecological, obstetrical and pediatric treatment. 
 
Our focus on our vision to transform the health care experience and set the standard for care has resulted in our recognition as a 'Best Places to Work in Kentucky' among large-sized companies in 2006 and 2007 and sets us apart as an employer of choice. 

Position Overview 
The Director, Quality Management - medicine / chronic disease service line is an essential member of Norton Healthcare System's leadership team. This is a system-level position working with leadership, staff and physicians of 3 adult hospitals and 1 pediatric hospital, reporting to a system VP. 
 
We're looking for an experienced nurse with a strong leadership background as a nurse manager, nurse director or clinical leadership, interested in taking their career to the next level. In this high visibility role, the Director will actively work with the front-line staff, ops managment and physicians as well as executives to develop and implement strategic plans to ensure the service line's continued success. Ideal candidates will be dedicated to meeting goals and setting new benchmarks through a commitment to process improvement and design. Candidates should be innovative, creative thinkers with strong communication skills allowing them to work well with a variety of groups, individuals and disciplines. This position is ideal for a hard-working individual looking to make a direct impact and grow within our organization. 
 
Key Accountabilities 
 Drive benchmark targets and goals through primary leadership of process improvement or re-design teams to create ideal care processes, clinical support processes, patient flow processes and operational processes 
 Stay abreast of current information for best practices for clinical care / support, patient flow and efficiency to select appropriate process targets for improvement initiatives 
 Utilize process improvement methodology to achieve goals and benchmarks 
 Utilize basic project management methods, primarily action planning and tracking and reporting tools 
 Ensure system standardization of relevant policies/procedures, physician orders, care processes, and patient flow that reflect best practice to achieve effectiveness and efficiency 
 Provide process improvement/redesign expertise and clinical knowledge, expertise and perspective as relevant to teams 
 
Qualifications: 
 Masters in clinical or relevant administrative field 
 Minimum 5 years progressive leadership experience in a large hospital system 
 Combination Administrative and Clinical background 
 Experience in group leadership, development of clinical guidelines, project development and implementation, and use of process analysis and improvement, tools, data analysis and interpretation and use of data to guide decision-making 
 Clinical expertise required in relevant service lines 
 
Additional Skills: 
 Experience in group leadership 
 Development and use of clinical guidelines / project implementation, process analysis and improvement 
 Data analysis and interpretation and data use to guide decision-making 
 Innovative, creative thinking with strong communication skills 
 Ability to work well with a variety of groups, individuals, and disciplines 
 Strong preference for project management / process analysis and improvement skills 
 
The successful Quality Director must have a demonstrated history of embracing the values which permeate the Norton Healthcare culture: 
 
VALUES: 
 Respect every person. 
 Set the standard for quality and caring. 
 Continually improve care and service. 
 Demonstrate stewardship of resources. 
 Accept accountability for results. 
 Succeed with integrity. 



Norton Healthcare offers a competitive benefit package including :
 
 Medical, Dental and Vision Insurance 
 Paid Vacation, Sick Days and Holidays 
 Short and Long Term Disability 
 Retirement Benefits 
 403b Plan 
 Flexible Spending Accounts (FSA) 
 College Savings Plan 
 Children's Choice Day Care Center 
 Downtown Fitness Center 
 Free Parking 
 
Screening Requirements: Drug Screen & Criminal Background Check 

 
EOE/M/F/D/V 
Apply Here

 


 

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