Description 

 Personal Bankers (PBs) are responsible for offering and selling financial products and services (i.e. Credit Cards, CD's IRA's, Loans) to both consumer and small business customers. Establish, develop, retain, and deepen long-term relationships with current and potential customers in the community. Meet sales and customer delight goals by proactively meeting and greeting customers quickly identifying needs as they enter the store. Perform tasks such as opening deposit accounts, taking loan applications, handling customer service requests, etc. Support other sales associates as needed. Perform senior teller functions when assigned to in-store locations. Demonstrate Bank of America core values in all actions. May be required to work weekends and/or extended hours and regular, reliable attendance is critical. For the banking centers designated as small business champion locations, certain personal bankers are designated to be small business champions, who are responsible for ensuring the banking center meets its small business goals.The position described herein may be performed differently within a banking center (BC) based on many factors including the size of the office, the number of transactions, and the experience and amount of staff.Responsibilities:- Meet and exceed sales and customer service goals- Build and sustain relationships with consumer and small business customers- Demonstrates Bank of America core values in all actions- Know the business- including policies, procedures, and compliance 

 
 

 Qualifications 

 

Required Skills: High School Diploma/GED; Minimum of six months of customer service experience; One year or more of sales experience in a goal and/or commission-based environment within the past three years; Comfortable with measurable sales goals, and demonstrated performance in achieving and exceeding those goalsmust rank within the top 25% of your peers in your current sales results; Ability to provide clients with information, data and advice, as well as respond to inquiries or complaints from customers and manage difficult situations with customers; Sell the banks products and services while advising customers; Demonstrate problem-solving, teamwork abilities and ability to be proactive; Perform written and verbal communications utilizing standard business ethics.


Desired Skills: Experience in commissioned sales and experience with sales goals; Ability to promote sales of credit and loan service and completing credit and loan documentation; Demonstrated leadership and assertiveness; Bilingual (fluent verbal and written) skills.

 



Additional Information

Job FamilyR-Consumer Banking

LocationsNH-Manchester

Organization593407-EAST CONSUMER BANK DIVISION

TravelNo 



Posting Details

Posting DateFeb-19-2008, 02:55 PM, Montreal, New York, Washington D.C. - (UTC -5:00)

Unposting DateMar-20-2008, 12:59 AM, Montreal, New York, Washington D.C. - (UTC -5:00) 

Full/Part-timeFulltime-Regular

Hours Per Week40.00

Shift1st Shift