The Receptionist will answer and direct incoming phone calls and perform other administrative duties needed to advance the smooth operation of the office. Duties include:
1. Greet visitors and determine their purpose in visiting, direct them to appropriate staff member.
2. Operate telephones, answer incoming calls and determine the callers needs, direct call to appropriate staff member.
3. Keep abreast of employees whereabouts when possible utilizing sign-in/out sheet.
4. Send/distribute faxes notify staff when fax is received via voicemail or email.
5. Open mail and distribute as per standard procedure.
6. Ensure neatness/cleanliness of reception area.
7. Coordinate unlocking and locking the front door each business day at 8 a.m. and 5 p.m.
8. As directed, arrange for courier service, maintain log of all outgoing courier deliveries.
9. Maintain current employee telephone extension list.
10. Process outgoing mail, Federal Express packages and taking to post office when available.
11. Work with staff on administrative functions as needed.
12. Reserve conference rooms, projectors and laptops for staff as needed.
13. Maintain staff material as required.
Other duties may be assigned; this document is not intended to be an exhaustive list of duties and responsibilities.
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