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PROMOTE FROM WITHIN

At FedEx Kinko’s we value our Team Members and foster an environment career development and internal promotions.  Our Promote from Within atmosphere motivates our team members to be the best they can be and provides for unsurpassed career opportunities.

If you are a current FedEx Kinko’s Team Member, click here to complete the Internal Application Process.Overview: This team member is required to perform many functions within the center, including, but not limited to, operating a wide variety of equipment, taking customer orders, assisting customers, moving boxes and equipment, operating computers and computerized equipment, writing and filling out forms, sorting and collating papers, handling money, following instructions from supervisors, and communicating effectively with other team members. In some centers, the team member may work in the back office, photo lab, mail center, or business services department. Additionally, this team member may drive a motor vehicle, order products from catalogs, learn advanced computer software applications, and perform various administrative functions.Responsibilities: This is a representative list of the general duties the Customer Service Associate may be asked to perform and is not intended to be all-inclusive• Provides customer service, including anticipating customer needs, suggesting alternatives and problem solving, and is able to satisfy those needs with a minimum amount of supervision• Takes customer orders, giving pricing information, performs consultative selling to customers, and explains the benefits of digital printing technology to customers• Performs multiple tasks at the same time, using automatic equipment capabilities• Troubleshoots routine equipment problems• May assist in the training of center team members• May pick-up and deliver customer orders• Collates, sorts and organizes customer orders• Sets priorities of customer projects• May log orders in tracking system, perform quality checks, package, store, retrieve, and ring up orders (Production Tracking Process or PTP)• Operates photocopy, binding and other auxiliary equipment• Operates the Point of Sale terminal (POS), handles money and makes change.• Follows copying protocol (