Sr Staffing Analyst 

Work Group: Human Resources 

Qwest Communications International Inc. (NYSE: Q) is a leading provider of voice, video, and data services. The company's employees are committed to the "Spirit of Service" and providing world class services that exceed customers' expectations for quality, value and reliability. Customer satisfaction and winning customers continued business and loyalty is what helps make our company what it is today.

Classification: Regular Full-Time employees are scheduled to work at least forty (40) hours per calendar week for an indefinite period of time. 

 

Salary Grade / Wage Scale: I04 

 

Location: Denver, CO 

 

Typical Work Hours: 40 Hours 

 

Job Responsibilities:Manage Applicant Tracking System requirements as well as serve as primary contact for all Tier 1Tier 2 trouble ticket resolution of Applicant Tracking System issues Responsible for working with Qwest IT and ATS vendor to resolve systems issues Work with others to design, test, and implement new staffing applications such as upgrades and new systems System Administration on Hire Enterprise Process Improvement and Documentation Periodic/scheduled and Ad Hoc ReportingUser Training on Hire Enterprise Maintaining Vendor Relationships This position will address system issues, resolve escalations, and generate reports on contact trends Evaluate processes, policies, procedures, systems, forms and reports as needed Facilitate issue resolution Prepare reports and analyses using PeopleSoft and Hire.com applications Perform business analysis Work with client to document work process flows Assist in the creation of system functional designs Participate in creating the system requirements and communicate to the designers, and ensure a clear and complete understanding of the requirements Assist in translating requirements into test conditions and expected results for product, performance, and user acceptance testing Communicate regularly to users and stakeholders on issues, changes, solutions Resolve day-to-day business process-related problems Ensure quality of all deliverables and tasks Work effectively as part of a team 

 

Basic Job Qualifications: 

 1-2 years of relevant work experience (ex. process and requirements definition, functional design) 

 Good client interaction and communication skills

 1-2 years of work experience serving at a Tier 1 computer support 

 Ability to analyze and design business processes 

 Ability to develop application requirements based on input gathered from a variety of sources including analysis results and feedback from the user community

 Ability to develop test conditions and expected results based on the application requirements 

 Ability to review project deliverables for completeness and quality, and compliance with established project standards 

 Strong analytical skills 

 Good business process acumen 

 Strong oral and written communications skills, and specifically strong documentation skills 

 Strong Microsoft Office skills (excel, word, powerpoint, outlook) 

 Ability to work with and apply defined methodologies 

 Good problem solving skills

 Ability to work under pressure 

 Team player 

 

PREFERRED Job Qualifications: Experience with Hire.com, PeopleSoft or other system configurations a plus 

 

Take the next step to a great career with Qwest! 
Please submit your resume via this website.

 

For information on the great benefits offered at Qwest, visit http://www.qwest.com/careers/employeebenefits.html

Qwest Corporation is an Equal Opportunity Employer.

Any Offer of employment is contingent upon the results of a pre-employment drug test and background check.

. 

 

 Requirements: 


 Job ClassificationFull Time Regular 

 Business UnitHuman Resources 

 CareerPathManagement Opportunities 

 Job FunctionHuman Resources-Recruiting, Procurement-Vendor Management, Project Management, Process Management 

 LocaleCO-Denver 

 Preferred LanguageEnglish 

 
 


 
 
 

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