DescriptionThe Relationship Manager is responsible for originating mortgage loans through solicitation of builder/developers, real estate brokers/agents, and possibly financial institutions by selling the advantages of the company. Specific responsibilities include the following: 

Calls on trade organizations, typically in assigned geographic are, to obtain FHA/VA or conventional applications.

Follows through on the loan process until closing by working within fairly standardized methods/processes and utilize company standard rates as outlined by your region.

Performs and documents complete interviews with applicants while obtaining and providing all required documentation as applicable to sales process. 

Establishes and maintains customer database files.

Promotes company through involvement in community activities and organizations.
Recommends new service processes and standards. 
 
Looks for new and improved methods of handling customer interaction. This includes changing procedures as needed to ensure the level of service within the organization is held to a high standard.

Travels to local, regional and headquarter locations as necessary. 
Works closely with all office personnel to ensure smooth processing of customer files.


RequirementsAt least 2 years mortgage experience || Previous Experience in Sales || Excellent customer service skills and experience




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