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Technical Support Engineer - Washington, DC  
Job Discovered:  7/29/2010 12:19 AM
Job Posted:  7/24/2010 4:52 PM
Job URL:  http://hodes.jobhost.org/viewjob.php?id=906061
Company:  NCI, Inc
Location:  Washington, DC
Last View 1/27/2012 3:57:22 PM
Page Views 56

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Job Position Details

Job Title: Technical Support Engineer

Location: Washington, DC

Company: NCI, Inc

NCI: As the Mid Level Tech Support  Engineer in Washington DC, you will be able to utilize your Engineering/Programming skills in an exciting faced paced environment.  You will draw upon your SQL programming as well as databse and Hardware skills.You will be instrumental in impacting the services/solutions delivery by making recommendations for enhancements and seeing them through to ensure customer satisfaction. 
Highlights of Responsibilities:

Hardware Tasks:  

Select and build a PC from component parts, i.e. power supply, processor, motherboard, etc. 
Troubleshoot PC hardware to the component level 
Upgrade PC BIOS 
Install printers 
Connect PC's to a server through a network switch  (does not need to know Cisco programming)

  Examples of software tasks:

Install the operating system, drivers, and applications on a new PC. 
Manage a file server (Windows 2003) 
Manage an exchange server 
Manage licenses

Example of database programming task: 

Develop an application in a Microsoft  SQL database to keep track of correspondence 
        Allow user to enter document data: 
                date 
                title 
                keywords 
                sent or received 
                author 
        Allow user to subsequently submit a query on a subset of fields to identify a list of qualifying documents 
        Allow for use by multiple network users 

Duties:

Provide a broad range of support to the Technical Security Program.  Duties include, but are not limited to: Develop databases; 
 
 Program automated test equipment; and 
 
 Program specialty applications which may include hardware control 

. 


At NCI, we're more than just a paycheck...

We offer significant opportunity for growth at NCI - Adding more and more employees and company locations nationwide, we continue to seek top talent to ensure our path of innovation, growth and unmatched customer experience. We reward our employees with competitive compensation, flexible time off, retirement plan with company match and much more... 

MEDICAL/DENTAL/VISION PROGRAMS - NCI offers three medical plan options to meet the personal health needs and budgets of our full-time employees and their families. All plans provide our employees and their eligible dependents with major medical and prescription drug coverage. The dental plan provides coverage options so as to ensure our full-time employees and their eligible dependents are able to follow a regularly scheduled program of dental care with their providers of choice. A vision maintenance plan offers a cost-savings option for our full-time employees and their families in need of comprehensive annual eye exams, prescription glasses, and contact lenses. 

STOCK & WEALTH - NCI's 401(k) Profit Sharing Plan with New York Life Investment Management is eligible to all full-time and regular part-time employees. Employees may elect to have contributions invested in any of the 15 different investment funds, five retirement-date-based funds, or three different portfolio options available under the plan. The company matching contribution is equal to 50% of employee elected pre-tax contributions up to 6% of eligible pay, subject to the IRS maximum. 

LIFE INSURANCE - NCI provides company paid Basic Life/ AD&D Insurance Coverage. The basic coverage benefit is equal to one times (1X) an employee's annual base salary. Employees may also opt for a flat $50,000 in insurance coverage. For coverage above the company-provided limits, employees may purchase supplemental insurance coverage for themselves and their family members. 

WORK/LIFE BALANCE - All employees are eligible for additional programs including vacation, company/personal holidays and leaves of absence. 

ADDITIONAL BENEFTIS 

 Flexible Spending Programs 
 
 Employee Assistance Program (EAP) for employees and their immediate family 
 
 Health Club Reimbursement through NCI's Wellness Program It is your turn... Choose your career path and become part of the NCI team where you will be valued for your unique skills and capabilities and where you will be rewarded for key contributions to NCI and our customers. 

Make the commitment and take the next step towards joining the NCI Team. Our application process will take approximately 5-10 minutes to complete. 
If you do not meet the minimum qualifications for this position, please review our current openings now and in the future. Thank you for your interest in NCI! 

It is the policy of NCI to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, sexual orientation, disability or veteran status. 
The information above has been designed to indicate the general nature and level of work performed by employees within the classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position.
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