The NPS is one of the most visible and most beloved of all Federal agencies. We care for and conserve special places saved by the American people so that all may experience our heritage. From the Statue of Liberty to the geysers of Yellowstone, to the vistas of the Grand Canyon and the volcanoes of Hawaii, the National Park Service is part of the fabric of American life. You can be part of this exciting and important mission. 

In support of the NPS mission, the Associate Director, Workforce Management ensures the NPS has people with the right skills, at the right place and at the right time. The Office of Equal Employment Opportunity is seeking a diverse, goal oriented and self-motivated individual to build alliances and establish relationship in the EEO Complaint and Adjudication Program, and evaluation activities. He/she will also provide support toward the civil rights Servicewide Program. The position is located in the Washington Office (WASO), DC.

If you are unable to apply on-line, you must fax your resume and supporting documents to Macon, Georgia, at 1-478-757-3144. Please refer to the full instructions under How To Apply, Step 1, Option B.

WE WILL NOT ACCEPT HARD-COPY APPLICATION PACKAGES. 

 


Experience your America and build a fulfilling career by joining the National Park Service. Become a part of our mission to unite our past, our cultures and our special places, to establish important connections to the present and build a rich and lasting legacy for future generations.

KEY REQUIREMENTS: 


Citizenship 

Background Investigation 

Please read the vacancy announcement in its entirety.

 

Back to top   Duties

 Additional Duty Location Info: 

1 vacancy - Washington DC Metro Area, DC



This position serves as an Equal Employment Opportunity (EEO) Specialist responsible for managing complaints received under the Federally Assisted, Federally Conducted, and Accessibility Program and recommends course of action to clarify requirements, to conduct an investigation and to attempt voluntary compliance. This includes providing technical assistance, and policy guidance to related State and local entities, advocacy groups, bureaus and other DOI/Federal interested parties related to civil rights federal assistance. 

 

Back to top   Qualifications and EvaluationsQUALIFICATIONS REQUIRED: 


Specialized Experience: Experience that equipped the applicant with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled. For this position you must have specialized experience in gathering and analyzing evidential information for discrimination complaints, prepare clear, concise and accurate written proposed disposition based on analysis of the investigative files. Serves as a negotiator, arbitrator and coordinator to informally resolve complaints. 

Applicants will not be solicited for additional information if what has been provided is determined to be inadequate/incomplete. 

Requirements when selecting Specialty Codes 

Please refer to the specialty code requirements below when selecting a specialty code for consideration. 

001All United States Citizens 

 United States Citizens who have never been permanent employees of the Federal government 

 Current or former employees of the Federal government who would like to be considered under Delegated Examining procedures.

 

002Merit PromotionCompetitive 

 Current or Former civilian Federal employees who are eligible for promotion and who are or wereon a permanent Career or Career-Conditional appointment at a grade below the full performance level of the position being advertised. (Applicant must have been inthe lowergrade for 52 consecutive weeks at the close of this announcement); or have served in the military for three or more years of continuous service, and have an honorable discharge; or are a preference eligible who is eligible for a Veterans Employment Opportunities Act (VEOA) appointment. 

 

003Merit PromotionNon-Competitive 

 Former civilian Federal employees who achieved career status in the competitive service (Generally, this means you have served three continuous years on a permanent career-conditional appointment in the competitive service of the Federal government.) or; a veterans preference eligible who has served at least one day on a career-conditional appointment in the competitive service. or 

 Current, permanent (non-temporary) civilian employees on a Career or Career-Conditional appointment in a Federal agency who is at the highest grade of the position being advertised or who has previously competed for a position that has the same promotion potential as shown in this announcement. or

 Eligible under Special Appointment Authority: Individuals who are eligible for consideration under special hiring authority (i.e., 30% compensable veterans, severely handicapped individuals, former Peace Corps and VISTA volunteers, etc.) will be accepted and considered non-competitively for this vacancy. 

 

Status applicants who wish to be considered under both merit promotion and competitive procedures must select specialty code 001 and either 002 or 003 to receive consideration. If you select only one specialty code, you will only be considered for the code you select.


Special Requirements: 

You must be a U.S. citizen to qualify for this position. 

A background security investigation will be required for all new hires. Appointment will be subject to the applicants successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements will be grounds for termination.HOW YOU WILL BE EVALUATED:


Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of degree to which your background matches the knowledge, skills and abilities required of this position. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score may be adjusted to more accurately reflect your abilities. Please follow all instructions carefully. Errors or omissions may affect your rating. 

VETERANS PREFERENCE: Five points may be added to the eligible ratings of veterans who: Entered the military service prior to October 14, 1976; served on active duty during the Gulf War between August 2, 1990 and January 2, 1992, regardless of where the person served; or, served in a military action for which they received a campaign badge or expeditionary medal. Medal holders and Gulf War veterans must have served continuously for at least 24 months or the full period for which called or ordered to active duty. Ten points may be granted to the eligible ratings of disabled veterans; Purple Heart recipients; spouses or mothers of a 100 percent disabled veteran; or the widows, widowers, or mothers of a deceased veteran.

 

Back to top   Benefits and Other Info BENEFITS: 


 

 

 

The Federal government offers a number of exceptional benefits to its employees. 
This link provides an overview of the benefits currently offered to Federal employees. http://www.usajobs.gov/EI/benefits.asp 

If you use public transportation, part of your transportation costs may be subsidized. Our human resources office can provide additional information on how this program is run.OTHER INFORMATION: 


1. If you are an eligible Interagency Career Transition Assistance Program (ICTAP) applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. 

2. If you are a current career or career-conditional Federal employee or former Federal employee who has reinstatement eligibility, you must submit a copy of your latest SF-50 "Notification of Personnel Action" and/or a copy of the SF-50 that reflects career or career-conditional tenure, or you will not be considered under the merit promotion process. Also, you should submit your most recent performance appraisal. 

3. If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must attach a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must attach an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. 

4. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency. 

5. You can apply for a non-competitive appointment if you meet the basic eligibility requirements and you are eligible for special appointment such as those authorized for the severely disabled; certain Vietnam era and disabled veterans; returned volunteers from the Peace Corps or Vista, etc. Please indicate the type of special appointment you are seeking, if any, on your application and follow all other instructions for applying shown in this announcement.

6. All qualification requirements must be met by the closing date of this announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review in our office, in other Federal agency personnel offices, and on OPM's web site at http://www.opm.gov/qualifications. 

Travel Relocation Expenses 

Travel, transportation, and relocation expenses will not be paid for applicants who are considered under Specialty Code 001-All US Citizens. 

 

Travel, transportation, and relocation expenses will be paid if the person selected for the position is from outside the local commuting area and is otherwise eligible for reimbursement of relocation expenses under the Federal Travel Regulations for applicants who are considered under Specialty Code 002 or 003Merit Promotion.

 

 

 

 


 

Back to top   How To Apply HOW TO APPLY: 


To apply for this position, you must provide a complete Application Package, which includes BOTHof the following parts:

 

Your response to theAssessment Questionnaire, and 

 

Your resume and any applicable supporting documentationspecified in theRequired Documents section. 

 

We encourage you to complete both of these steps online using Application Manager for convenience and quickest processing. You can Track your progress to a Complete Application Package using the My Application Packages checklist and status displays in Application Manager. Your application must be complete by Thursday, February 18, 2010. 

 

Applying online is the most efficient and effective way to ensure your application is received and processed in a timely manner. If you cannot submitall application materials online, you may submit some documents online and some offline. For example, you may be able to submit the questionnaire and resume online but do not have an electronic copy of your transcripts. In this case, you may submit the questionnaire and resume online and send the transcripts via fax (478-757-3144). 

 

Option 1 - Online Application

 

The USAJOBS web site provides a "Create a Resume" feature that you may use to develop and submit a resume for this position. The completed resume can be attached to this vacancy announcement and submitted electronically. To do so, scroll down to the end of the vacancy announcement. Click "Apply Online". Follow the USAJOBS web site instructions.

If you need to edit or create another resume, you will need to click "Apply Online" again in order to upload your edited or new resume and answer the questionnaire. Your resume will be attached only to the online Assessment Questionnaire you complete and submit for this announcement RF316508

 

USA Jobs resume builder allows you the opportunity to upload documents such as veterans preference, transcripts and other documents in support of this announcement NPSWASO-HQ-10-316508and future announcements that are of interest to you.

 

OR

 

If your resume is going to be one you prepared outside of the USAJOBS Resume Builder, click this link to begin the process: Online Questionnaire. You will fill out the online Assessment Questionnaire and be able to upload documents through a browse feature. After the assessmentquestionnaire is submitted, you will receive a notice that indicates the submission was successful.

 

Allresumes and supporting documentsmust be submitted by 12:00 midnight Eastern time on Thursday, February 18, 2010.

Note to New Users: The USAJOBS Resume Builder and the online questionnaire utilize two separate software systems (USAJOBS and Application Manager, respectively). Therefore, if you use the resume builder, you will create two accounts with unique userids and passwords for each system.

 

Instructions for answering the questions in the online Assessment Questionnaire:

You may omit any optional information; however, you must provide responses to all required questions. Be sure to double check your application before submission, by reviewingyour answers prior to submitting them.You must click the "Submit Your Answers" button when you are done. Follow the instructions that appear on the screen until you receive an acknowledgment that your answershave been successfully submitted. The online Assessment Questionnaire must be completed and submitted by 12:00 midnight Eastern time onThursday, February 18, 2010. 

 

How to properly save and return to complete your online Assessment Questionnaire:

If you want to "Save" an incomplete online Assessment Questionnaire and return later, select the "Save" button at the top or bottom of each of the application pages and click the "Logout" button. 

If you have "Saved" an incomplete online Assessment Questionnaire, you may finish it and/or upload documents by clicking on or inserting this link into your internet browser https://www.applicationmanager.gov/. Insert your USAStaffing Application Manager User Name and Password and click the " Go" button. Once you are logged in, click on the Vacancy ID number RF316508.

If you submit more than one online Assessment Questionnaire for this position, the most recent one submitted is the one that is used. Therefore, it is important for you to complete it in its entirety. 

 

How to Verify YourApplication MaterialsHave Been Successfully Submitted

1. Go to https://www.applicationmanager.gov/ and log in using your USAStaffing Application Manager User Name and Password.

2. Verify that your questionnaire, resume, and supporting documents were submitted successfully by clicking on the appropriate Vacancy ID.

3. Verify that all of your documents where submitted by reviewing the table.

- If an Item (Type of Document) on the table appears with a status of "OK", that Itemwas successfully submitted. Veterans Please Note: Submittal of veteran documentation is REQUIRED. VETERANS MUST SUBMIT VETERAN DOCUMENTATION AT TIME OF APPLICATION. 

 

 

 

Option 2 - Paper Applications (must fax) 

 

What To Do If You Cannot Apply Online

Your application and all supporting documents must be submitted by fax.The Washington Officewill NOT accept mailed applications or applications delivered by hand. Applying online is the most efficient and effective way to ensure your application is received and processed in a timely manner.

 

If you are unable to complete any part of the application process online, you may fax all or part of yourdocumentation to the Office of Personnel Management office in Macon, GA. If you fax your resume/documentation you must use a special cover page. To print a copy of the required cover page insert this internet address into your browser http://staffing.opm.gov/pdf/usascover.pdf. The information contained on the cover page must match the information you provided on the assessment questionnaire. The vacancy ID number RF316508, your name, and SSN should be written accurately and neatly in large block letters. This special cover page is used to match your documents with the record you established when you submitted theonline assessment questionnaire. If the information is inaccurate or incomplete you may not receive consideration for this position. The fax number to submit your documents is:478-757-3144. 

Likewise, you may submit your assessment questionnaire by fax. To complete the assessment questionnaire in hard copy form, click this link to print a copy of the OPM Form1203-FX or insert or type this internet address into your browser http://www.opm.gov./Forms/pdf_fill/OPM1203fx.pdf You can also obtain a copy of the OPM Form 1203-FX by calling USA