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Job Title: Patient Access Service Center Representative I
Location: Gainesville, GA
Company: Northeast Georgia Medical Center
High School/GED
Under the supervision of The Patient Access Service Center Manager/Supervisor, this position is responsible for ensuring the delivery of outstanding customer service while scheduling, obtaining complete and accurate patient demographic information, identifying patient benefits eligibility, obtaining pre-certification approvals from insurance companies and physicians offices, identifying insurance and/or patient responsibility, collecting identified co-pay/deductible and/or providing financial counseling when appropriate, and completing the pre-registration process.
GED in lieu of HS diploma • Associate or Bachelors Degree in Business, Financial/HealthCare related field preferred.
Must be able to type 35-45 wpm. • Proficient in the use of office equipment (computer, fax, telephone, scanning copier) Medical terminology, data entry and computer experience, admitting, business office, collection, physician office experience and working with public preferred.
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