JobListingSpider.com - Data Center Operator, Night Shift, Carlstadt, NJ

answering service job, local area employment

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Coach, founded in 1941, is America's premier accessible luxury accessories brand and a leader in international markets. We are a designer and marketer of high quality, modern accessories that complement the diverse lifestyles of today's consumer. Coach offers excellent career growth opportunities, competitive salaries and benefits within a dynamic work environment. Coach brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the best and brightest people in the industry. At Coach you will be in great company! "With average sales growth of 24% over the past three years and a 61% return on invested capital, Coach is No. 1 on this year's BusinessWeek 50 ranking. The companies that make up the BusinessWeek 50 represent the star performers in each of the 10 sectors that make up the S&P 500." Business Week, March 2008 Primary Purpose:Provide technical support for the Data Center, Network, Application and Systems Teams. Monitor the Coach environment, including but not limited to backups, FTP scripts, System & network health and help desk duties. This position is highly collaborative candidate should posses excellent interpersonal skills. This position is a team role and will be working with at least one other person. The successful individual will leverage their proficiency in technical operations to: Monitor the Coach computing and network environment using HP Open View, Network Node Manager, Big Brother and several custom web pages and applications. Monitor FTP process by using basic UNIX command to verify file sizes SAP System job monitoring, review job notes for specific instructions Escalate issues as needed – communicate effectively with partners Utilize Veritas Netbackup to manage and monitor the daily tasks associated with the backup and recovery system. Accurately monitor job status and take action on failed jobs Interface with data protection vendor to off site and recall tapes as needed Monitor Data Center activity, visitor logs and adhere to Change Control Policies After hours Help Desk coverage to end users including coordination with remote problem management systems. Reset Active Directory accounts Troubleshoot RSA Token issues Communicate instructions to remote users Interact with carriers to troubleshoot WAN issues with the 350+ Coach Stores and corporate locations. Maintenance of computer room consumables, inventory and vendors. On call rotation and mandatory overtime Successful completion of Technical Operator responsibilities will place incumbents in direct contact with all end users of Coach Information Systems up to and including executive management and remote clients (Coach account executives and external vendors). Prompt resolution of production problems will have a direct impact on overall company performance. Technicians will gain practical experience with a broad range of software, hardware and application technology including SAP, WMS, UNIX, network, desktop, remote PC, email, and printing systems qualifying them for lateral or vertical career path. An outstanding professional will have: Strong multi-tasking with the ability to manage multi issues at one time Communicate effectively to Senior Management on issues or events Knowledge of basic HVAC & emergency power generation a plus On call rotation and mandatory overtime Communicate and escalate to International partners in Japan, China, etc Project work with deadlines and deliverables The accomplished individual will possess... Minimum requirement of high school diploma, Associated Degree or higher is preferred At least two years experience in a Data Center environment is required. Excellent verbal / telephone / written communication skills. Strong customer service orientation including flexible work hours. Basic knowledge of UNIX and Windows Server is mandatory Experience with PC Support running Windows XP is preferred. Email systems and support (Knowledge of Exchange preferred). Experience with HP Openview, tape backup operations, Network Node Manager, Big Brother and/or other enterprise monitoring systems highly preferred Basic computer operations administrative tasks (passwords, authorizations, queue management, workflow). Provide coverage for other shifts when needed, overtime, weekend and holiday work is required. Experience with Magic (or similar ticket system) is preferred Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to race, sex, national origin, color, age, disability, veteran status, pregnancy, sexual orientation, religion or any other basis prohibited by applicable law. Visit Coach at www.coach.com City:Carlstadt State:New Jersey Country:United States Job Type:Full Time - Permanent Interest Category:Information Services Shift:3rd Requisition Number:1565 Apply Email A Friend New Search