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Kaplan University is an institution of higher learning dedicated to providing innovative undergraduate, graduate, and continuing professional education. Our programs foster student learning with opportunities to launch, enhance, or change careers in a diverse global society. Kaplan University is committed to general education, a student-centered service and support approach, and applied scholarship in a practical environment. Kaplan University is a unit of Kaplan, Inc., a worldwide education services provider and a subsidiary of The Washington Post Company (NYSE: WPO). www.kaplan.com
Benefits beginning day one include:- Medical (including a Vision Discount Plan), and Dental coverage- 401(k) Savings Plan participation- Health and Dependent Care Spending Accounts- Life and Accidental Death Insurance- Legal and Financial Services
The Business Office Assistant will be responsible for posting daily cash receipts to student ledger card, processing student drop calculations, finalizing student balances, and processing credit balance refunds. This individual will have experience working in a high volume A/R environment posting cash, researching payment issues, and reconciling cash. Typical activities include: •Post daily cash receipts to the student ledger card. •Reconcile and prepare daily cash reports for final reconciliation by management. •Process student and third party credit card and e-check payments.•Report any issues to management that could put the posting of cash into a backlog situation.•Initiate the check request for students or other third party refunds.•Process drop calculations and write-offs per notification from registrar, home office and/or third party billing depts.•Schedule student payments for any outstanding balance after the completion of the drop calculation.•Perform other miscellaneous job duties as assigned by management.A likely activities breakdown: •Post daily cash receipts to the student ledger card25%•Prepare daily/monthly reports and reconciliations15%•Process drop calculations and credit balance refunds25%•Process student billing and apply appropriate third party discounts20%•Liaison with other departments at KVE as it relates to business office issues15%
Experience Required: •The ideal candidate will possess a minimum of 2 years of A/R experience, billing methodologies and practices, and experience with high volume transaction processing. •Bachelor’s Degree in Business Administration, Accounting, or Finance; will consider combined experience in lieu of degree. •Working knowledge of Windows and Microsoft Office products including Excel, and Word is required. Position Requirements /Scope of the Job/ Skills Required: •Must be able to work some evenings/weekends•Ability to resolve complex problems and handle escalated student problems•QuickBooks experience a plus.•Must have outstanding attention to detail and be able to work in high volume production environment with strict deadlines and goals. •Exceptional written and verbal communications skills.Measurement of Success:The Business Office Assistant will be evaluated based on (a) accuracy and performance of supervised teams; (b) ability to accurately and effectively resolve receivables problems;
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