Woodforest Job Title - Retail Banker Requirements Excellent communication skills, both written and verbalOutstanding customer service achieving both customer satisfaction and retentionKnowledge and enthusiasm about Woodforest bank products and services when talking to both customers and potential customersParticipate in the team effort to accomplish branch goalsDevelop professional relationships with Woodforest business partnersKnowledge of policies, procedures and products pertaining to teller and new account transactionsMarket bank products and services while talking to both customers and potential customersParticipate in community activities to foster and develop customer relationsAnalyze customer’s needs and recognize service opportunitiesPractice dual control while processing transactions and participating in branch responsibilitiesProcess teller transactions and open new accounts courteously, timely and accuratelyBalance a cash drawer daily while staying within set policy guidelinesDetermine the appropriate action required on transactions to protect the Bank from financial lossDemonstrate flexibility in scheduling to ensure coverageAll other duties as assigned EducationHigh school diploma or equivalent Experience1 year customer service and or sales experience requiredMay substitute 1 year service in a nonprofit, community organization or volunteer role for work experienceMay substitute 2 or more years college for 1 year work experienceWe are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.