Data Entry Specialist GENERAL SUMMARY Responsible for entering required Pharmacy Claim data accurately and in a timely manner to meet or exceed department quality and production standards. Serves as a training resource and mentor as needed. ESSENTIAL RESPONSIBILITIES - Enters required data from original and imaged claim forms into health, dental, flexible spending and/or workers' compensation template. - May query system to research customer information including, but not limited to, unidentified claims, denials and eligibility. - May assist in miscellaneous duties such as opening, sorting and batching mail. - Acts independently and manages own activities with minimal supervision and direction using sound decision making. - Uses good judgment and logic in evaluating and resolving difficult issues. - Maintains production and quality standards. - Serves as a training resource and mentor to others, particularly new hires. Shares best practices. - Continuously seeks avenues for growing professional expertise and actively pursues new learning opportunities, which support the company's goals and objectives. - Promotes a positive team environment; acknowledges others' contribution and provides positive feedback. - Performs other duties as assigned. JOB SPECIFICATIONS - High school degree or equivalent. - 1-2 years data entry or equivalent experience. - Ability to effectively handle multiple tasks. - Demonstrated effective keyboard skills; able to navigate with a computer/systems-dependent environment without assistance; experience in a window-based computer environment preferred. - Knowledge of medical terminology, procedure coding and ICD9 coding preferred. - Effective verbal communication skills. - Displays a positive, confident attitude. - Highly self-motivated and accountable. - Ability to absorb and apply new and changing information. - Responds positively to goal-setting and performance measurement. - Ability to manage personal stress; can easily adapt and effectively respond to shifts in priorities and unexpected events. - Strong analytical and problem solving skills. - Independent decision-making skills. - Excellent organizational and time management skills. - Ability to provide constructive feedback and serve as a mentor. - Skilled at developing and maintaining effective working relationships. - Ability to sit for long periods of time. - Ability to maintain regular and consistent attendance in accordance with company and departmental policies and procedures. EOE M/F/D/V