Job Title:  Sales Representative – Neighborhood Marketing 

 

 

SUMMARY: Primarily prospects face to face at the customers’ home or business with follow up via the phone (when permissible) for the purpose of selling TruGreen services.  Generates sales revenue by adding new program customers as well as cross selling and upselling current customers. 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

The essential duties and responsibilities are listed below.  Other duties may be assigned. 

 

· Sells programs and services to present and prospective customers through means of traveling around assigned territory. 

 

· Conducts follow-up of leads through means of telemarketing and person-to-person contact to identify customer needs. 

 

· Conducts retention and service calls through means of telemarketing and person-to-person contact. 

 

· Measures and conducts lawn analysis. 

 

· Estimates date of service to customer based on knowledge of branch production and service schedules. 

 

· Maintains proper sales reports. 

 

· Meets branch retention standards. 

 

QUALIFICATIONS: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 

EDUCATION and/or EXPERIENCE: 

High school degree/GED or two to three years related experience in lawn/horticulture agronomic field and/or training, or equivalent combination of education and experience. 

 

LANGUAGE SKILLS: 

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, customers, and the general public. 

 

MATHEMATICAL SKILLS: 

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. 

 

REASONING ABILITY: 

Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 

 

OTHER SKILLS AND ABILITIES: 

Adaptability                                                                  Analytical 

Customer relations                                                        Extensive local travel 

Flexibility                                                                      Follow-up 

Listening                                                                       Persuasiveness 

Problem solving                                                            Time management 

Organization                                                                 Self motivator 

Oral and written communications skills 

 

LICENSES/CERTIFICATIONS: 

Valid driver’s license (unless assigned to work with a coworker who is the driver). 

 

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 

·          While performing the duties of this job, the employee is regularly required to walk (about 6 or 7 hours per day), sit, and talk and hear.  The employee is frequently required to stand, use hands to finger, handle, or feel objects, tools, or controls.  The employee is frequently required to reach with hands and arms. 

 

·          Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 

 

WORK ENVIRONMENT: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 

·          While performing the duties of this job, the employee usually works in outside weather conditions.  Adverse weather conditions (i.e. heat, rain, snow) may occur.

 

·          The employee is occasionally exposed to chemicals. 

 

·          The noise level in the work environment is usually moderate. 

 

Equal Employment Opportunity Employer (EOE/AA/M/F/D/V)